The Department of Information Technologies (DIT) of JSC “ATU” plays a key role in ensuring the stable, secure, and innovative operation of the university in the context of digital transformation.
Key Areas of DIT Activity:
1. Technical and User Support
- Operation and maintenance of computer, server, and network equipment.
- Configuration, support, and updating of system and application software.
- оперативive support for staff and students (Service Desk, Helpdesk).
- Automation of user request processing through the use of intelligent support systems.
2. Development and Modernization of IT Infrastructure
- Design, development, and support of the university’s local and wireless networks.
- Ensuring stable and high-speed Internet access.
- Implementation of cloud solutions, virtualization, and centralized IT services.
- Support for digital educational platforms and hybrid learning environments.
3. Information Security and Data Protection
- Ensuring the confidentiality, integrity, and availability of data belonging to students, staff, and the university.
- Implementation of cybersecurity measures and protection against internal and external threats.
- Configuration of backup systems, disaster recovery, and high-availability solutions.
- Monitoring compliance with personal data protection requirements.
4. Development and Support of Digital and Web Resources
- Development, enhancement, and integration of the university’s information systems and platforms.
- Support for web portals for students, staff, applicants, and partners.
- Integration of internal systems (LMS, EDMS, ERP, CRM).
5. Implementation of Artificial Intelligence and Data Analytics
- Application of AI to automate processes (user requests, analytics, reporting).
- Use of intelligent systems to support the educational process and university management.
- Deployment of AI assistants for students, faculty, and staff.
6. Training, Consulting, and Digital Transformation
- Conducting training seminars and workshops on the use of digital technologies and artificial intelligence.
- Providing consulting support to faculty and departments on IT and automation issues.
- Facilitating the adoption of digital and innovative approaches in the educational process.
- Promoting digital culture and enhancing IT literacy within the university.
DIT is a key driver of ATU’s digital development, ensuring the stable operation of the IT environment, the implementation of modern technologies and artificial intelligence, and the creation of a comfortable and efficient environment for education, research, and university management
